COVID Protocol (updated 12/21/2022)
We have changed our COVID guidelines!
We are happy to announce that we are moving toward a state of normalcy — as risks associated with COVID diminish, and as regulations change, we will make adjustments to our protocol. Please check back for updates, or DOWNLOAD OUR APP to get the most up-to-date information (it is also the most efficient ways to make medication requests and schedule appointments).
We are NO LONGER operating on a ‘drop off’ basis.
When you arrive, you are welcome to come into the clinic
Masks are REQUIRED. If you do not have one, we can provide.
Let a member of the reception team know you have arrived, and take a seat until you and your pet are called into an exam room.
We ask that you maintain distancing — if the lobby is congested, please wait outside until space becomes available.
For everyone’s safety we will need to make sure a few things happen:
We are only able to allow TWO humans into the clinic for an appointment. Our exam rooms are small, and we still need to practice distancing.
Masks are MANDATORY at this time — for clients and for the LUVC staff. If you do not wish to wear a mask, you will not be allowed to enter the clinic. We will be happy to conduct your pet’s appointment ‘curbside’.
Please, no food or drinks in the clinic.
We are excited to finally see a light at the end of this long and trying tunnel. We have appreciated your patience and understanding, and continue to make adjustments so that this process works as seamlessly as possible. Rude behavior/verbal harassment/physical threats will not be tolerated. Inappropriate behavior will result in permanent termination of services. Thank you for your understanding.